Payment and Cancellation Policy
At WITA, we understand that plans can change. To ensure fairness and transparency for both our guests and facilitators, the following cancellation terms apply:
General Public Bookings (Weekend Experiences)
Payment:
Full payment is required at the time of booking to confirm your reservation.
Payment secures your tipi accommodation, meals, and workshop materials.
This applies to:
1-Night Stay ($1,200)
2-Night Stay ($2,200)
Cancellation:
All bookings are final. No refunds will be issued.
Exceptions may be made in cases of:
A documented immediate medical emergency, or
The death of a registered participant.
In these cases, WITA may offer:
A rescheduling option, or
A partial refund
Late Arrivals / Early Departures
Guests who arrive late or leave early are not eligible for partial refunds.
Changes & Rescheduling
We may allow one-time date transfers at no extra cost if requested at least 10 days prior to your scheduled arrival.
Date transfers are subject to availability.
Additional Notes (All Bookings)
Add-on rentals, including:
full Regalia Experience ($75/day), and
Buffalo Hide Blankets ($50/day)
…are non-refundable once booked.WITA reserves the right to reschedule or cancel any experience due to:
Unsafe weather
Emergency closures
Facilitator unavailability
How to Cancel
Email: info@wita.ca
Provide your full name, booking reference and reason for cancellation.
School & Youth Group Bookings (Minimum 60 participants)
Payment:
Full payment is due no later than 5 days before the scheduled visit.
If booking within 5 days of the experience, payment is required immediately.
No exceptions for late payment. Groups not paid in time will have their booking cancelled without refund.
Cancellation:
10+ days before: Full refund
Less than 10 days: 50% refund
Within 48 hours or no-show: No refund
Rescheduling will be considered in cases of:
Weather/emergency closures
Illness or transportation disruption