Payment and Cancellation Policy

At WITA, we understand that plans can change. To ensure fairness and transparency for both our guests and facilitators, the following cancellation terms apply:

General Public Bookings (Weekend Experiences)

Payment:

  • Full payment is required at the time of booking to confirm your reservation.

  • Payment secures your tipi accommodation, meals, and workshop materials.

  • This applies to:

    • 1-Night Stay ($1,200)

    • 2-Night Stay ($2,200)

Cancellation:

  • All bookings are final. No refunds will be issued.

  • Exceptions may be made in cases of:

    • A documented immediate medical emergency, or

    • The death of a registered participant.

In these cases, WITA may offer:

  • A rescheduling option, or

  • A partial refund

Late Arrivals / Early Departures

  • Guests who arrive late or leave early are not eligible for partial refunds.

Changes & Rescheduling

  • We may allow one-time date transfers at no extra cost if requested at least 10 days prior to your scheduled arrival.

  • Date transfers are subject to availability.

Additional Notes (All Bookings)

  • Add-on rentals, including:

    • full Regalia Experience ($75/day), and

    • Buffalo Hide Blankets ($50/day)
       …are non-refundable once booked.

  • WITA reserves the right to reschedule or cancel any experience due to:

    • Unsafe weather

    • Emergency closures

    • Facilitator unavailability

How to Cancel

  • Email: info@wita.ca

  • Provide your full name, booking reference and reason for cancellation.

School & Youth Group Bookings (Minimum 60 participants)

Payment:

  • Full payment is due no later than 5 days before the scheduled visit.

  • If booking within 5 days of the experience, payment is required immediately.

  • No exceptions for late payment. Groups not paid in time will have their booking cancelled without refund.

Cancellation:

  • 10+ days before: Full refund

  • Less than 10 days: 50% refund

  • Within 48 hours or no-show: No refund

  • Rescheduling will be considered in cases of:

    • Weather/emergency closures

    • Illness or transportation disruption